Archive for April, 2012

Robots are for search engines – not client management April 30th 2012

Last week I interviewed some digital marketing people who had set up as freelancers. As well as chatting about digital and social media jobs in charities, they also wanted some tips about how to keep their clients coming back.

Over the years, I’ve been lucky to have found most of my recruitment and comms clients through word of mouth – and most recently by using social media! But keeping them has been all about providing great service and keeping in touch, so here’s my take on how to keep your clients coming back. And some of the ideas can also apply to building relationships with charity supporters and donors.

 

11 top tips to show your clients you care

Posted in: Charity Communications, Charity Management, Top Tips | Tags: ,

The social media easter bunny+ April 5th 2012

To all you charity digital and social media managers who have been doing great things, I’d like to wish you a Happy Easter.

I hope you like my ‘easter bunny+’ cartoon. I’m sure you get the Google hangout reference! Enjoy the holiday.

Posted in: Digital Marketing, Social Media